The call center agent world is full of horror stories and as often as I hear the bad experiences, I occasionally get into more optimistic and uplifting conversations where we get started on the uniqueness of our work place.
We came up with some things that makes working in a call center unique. Here they are:
1. Everyone is either very intelligent with high flying degrees or they are graduates with no glimmer of grey matter. Quite interesting that both types get along fantastically well especially when discussing that ONE horrible customer.
2. Everyone is a gamer, is married, seeing a gamer, or has recently broken up with a gamer for another gamer. 8 times out of 10, married employees have met their spouse on the internet, World of Warcraft online, or at work.
3. For some reason call center toilets are always… well, filthy. I don’t know if it is the way everyone eats, or if it’s just that they are filthy creatures. The toilets are horrible. I see little wads of toilet paper or towels stuffed in the corners of the stalls, and even in this age, they squat and pee on the seats. I hear this happens in the ladies’ toilet too… hmm.
4. There is often the smell of freshly smoked tobacco filling the air when my colleagues get back from their breaks and lunches. This becomes especially unbearable when they come back with the stinging smell of clove cigarettes. One wonders, do they blow smoke on themselves on purpose?
5. There seems to be a lot of individuals with a preference for alternate lifestyles. What do I mean? Well if you’ve ever come across someone wearing a skirt and standing at the urinal, you’ll know exactly what I’m talking about. Often you can’t tell which sex they are currently. Mebbe this explains the dirty toilet seats huh?
6. People spit everywhere. Especially right where other people are walking or standing. An amazing phenomena that mostly happens in the smoking section. Told you about the clove cigarettes didn’t I?
7. Farting is commonplace. And never excused nor apologized.
I’d like to hear some of yours. Go ahead and add into the comments.
We came up with some things that makes working in a call center unique. Here they are:
1. Everyone is either very intelligent with high flying degrees or they are graduates with no glimmer of grey matter. Quite interesting that both types get along fantastically well especially when discussing that ONE horrible customer.
2. Everyone is a gamer, is married, seeing a gamer, or has recently broken up with a gamer for another gamer. 8 times out of 10, married employees have met their spouse on the internet, World of Warcraft online, or at work.
3. For some reason call center toilets are always… well, filthy. I don’t know if it is the way everyone eats, or if it’s just that they are filthy creatures. The toilets are horrible. I see little wads of toilet paper or towels stuffed in the corners of the stalls, and even in this age, they squat and pee on the seats. I hear this happens in the ladies’ toilet too… hmm.
4. There is often the smell of freshly smoked tobacco filling the air when my colleagues get back from their breaks and lunches. This becomes especially unbearable when they come back with the stinging smell of clove cigarettes. One wonders, do they blow smoke on themselves on purpose?
5. There seems to be a lot of individuals with a preference for alternate lifestyles. What do I mean? Well if you’ve ever come across someone wearing a skirt and standing at the urinal, you’ll know exactly what I’m talking about. Often you can’t tell which sex they are currently. Mebbe this explains the dirty toilet seats huh?
6. People spit everywhere. Especially right where other people are walking or standing. An amazing phenomena that mostly happens in the smoking section. Told you about the clove cigarettes didn’t I?
7. Farting is commonplace. And never excused nor apologized.
I’d like to hear some of yours. Go ahead and add into the comments.
